Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Bar
Free WiFi
Location
Ski lifts / slopes: 4 minute walk
Resort centre: 7 minute walk
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Things to know
Check-in:
Between 15:00 and 20:00
Check-out:
Between 08:00 and 10:30
Important information:
Please inform Hotel Phoenix in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.
