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Résidence Pierre & Vacances L'Ours Blanc

Alpe d'Huez, France
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5* Customer Service
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24 Hour Support
Facilities
Free WiFi
Location
Ski lifts / slopes: 5 minute bus
Resort centre: You're right in the centre
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Important information
Key collection

Keys must be collected from the reception. Please note reception is open: Sunday - Friday: 09:00 - 12:00, 16:00 - 19:00. Saturday: 09:00 - 12:00, 14:000 - 20:00. Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.

Towels and linen

Bed linens and towels are provided.

Security deposit

A damage deposit of EUR200 is required on arrival. This will be collected by credit card. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Check-out details

Keys need to be returned to reception between 09:00 and 10:00 on day of departure. If reception is closed when you expect to be leaving please inform reception so they can instruct you on to where to leave the keys.

Other information

End of stay cleaning (excluding the kitchen area) is included in the price, although all apartments must be left in a reasonably tidy state. Wi-Fi is free of charge.

Things to know

Check-in:
Between 17:00 and 19:00
Check-out:
Between 10:00 and 11:00
Important information:
A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. This property will not accommodate hen, stag or similar parties. Reception opening hours: - Sunday to Friday: 08:00 to 12:00 and 16:00 to 20:00 - Saturday: 24h/24h Reception hours are subject to modifications. Please contact the residence before your arrival. If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. Prices include : accommodation, bath linen (1 big towel + 1 small towel), bed linen, WiFi basic access (to 5 devices for navigate, reading e-mail and research), cleaning linen (kitchen towel + bath mat), cleaning kit, final cleaning (except for kitchen area and dishes), TV, all taxes and fees (except for the tourist tax). Please note that free limited WiFi access is available for up to 5 devices. Unlimited WiFi access can also be requested with an extra charge. For every length of stay, beds can be made upon arrival at an extra cost per person. A baby kit, suitable for children under 2 years weighing less than 15 kg, is available at the property at an additional cost. The kit includes: 1 cot, 1 high chair, 1 pushchair, 1 changing mat. Subject to availability. After booking, you may reserve the location of your accommodation by calling the residence. Location preferences are subject to availability and available at an additional cost. For any invoice requests, please note that the name used will be the name stated on the reservation. In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees. Please note that any modification may incur a fee. Credit card is the only accepted method of payment. Please note the extra charge for guests bringing pets: - EUR 11 per night or EUR 70 per week.