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0117 457 6000

Résidence Odalys Aquisana

Serre Chevalier, France
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5* Customer Service
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24 Hour Support
Facilities
Swimming Pool
Steam room
Free WiFi
Location
Ski lifts / slopes: 5 minute walk
Resort centre: 8 minute walk
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Important information
Key collection

Keys must be collected from the reception. Please note reception is open: Monday, Tuesday, Thursday and Friday: from 8:00 to 12:00 and from 16:30 to 20:00. Saturday: from 8:00 to 12:00 and from 14:30 to 20:00. Wednesday and Sunday: from 8:00 to 12:00. Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.

Towels and linen

Bed linens and towels are provided.

Security deposit

A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Check-out details

Keys need to be returned to reception between 08:00 and 10:00 on the day of departure. If reception is closed when you expect to be leaving please inform reception so they can instruct you on where to leave the keys.

Other information

End of stay cleaning (excluding the kitchen area) is included in the price, although all apartments must be left in a reasonably tidy state. Wi-Fi, luggage storage, access to the gym and pool are all free of charge.

Things to know

Check-in:
Between 16:00 and 19:00
Check-out:
Between 00:00 and 10:00
Important information:
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the property offers a free shuttle service to the ski slopes. Please note reception is open: - on Monday, Tuesday, Thursday and Friday: from 8:00 to 11:00 and from 16:00 to 19:00. - on Saturday: from 8:00 to noon and from 14:30 to 20:00 - on Wednesday and Sunday: from 8:00 to 11:00 Pets are accepted at the property for EUR 10 per day or EUR 50 per week. The hammam is available for EUR 6 per person for a 20 minute session. The swimming pool is closed on saturday.