Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Kids' club
Location
Ski lifts / slopes: Ski-in / Ski-out
Resort centre: 4 minute walk
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Important information
Key collection
Keys must be collected from the reception. Reception opening times: Monday- Friday: 09:00-12:00, 17:00-19:00 Saturday: 08:00-12:00, 14:00-20:00 Sunday :09:00-12:00, 17:00-19:00 Check-in is available from 17:00.
Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.
Towels and linen
Bed and bathroom linen is included.
Security deposit
A damage deposit of EUR200 is required on arrival. This will be collected by credit card. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Check-out details
Check-out by 10:00.
Other information
Tourist tax (EUR4.73 per person per day) is payable on site.
Things to know
Check-in:
Between 17:00 and 19:00
Check-out:
Between 09:00 and 10:00
Important information:
A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.
Cars are not allowed inside Val Thorens. It is mandatory for all visitors to pay to park in the car park outside of the resort during their stay. This is a public car park that does not belong to the residence.
Reception opening hours during summer:
- Monday to Friday: 09:00 to 12:00 and 17:00 to 19:00
- Saturday and Sunday: 08:00 to 12:00 and 14:00 to 20:00
Reception opening hours during winter:
- Monday to Friday: 09:00 to 12:00 and 17:00 to 19:00
- Saturday and Sunday: 08:00 to 12:00 and 13:30 to 21:00
If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.
For stays of 1 week, keys are available at 17:00 and must be returned at 10:00.
Please note that any modification may incur a fee.
Credit card is the only accepted method of payment.
