Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Free WiFi
Location
Ski lifts / slopes: Ski-in / Ski-out
Resort centre: 3 minute walk
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Important information
Key collection
Keys must be collected from the reception which is located in the Saskia building. Reception is open 24/7.
Towels and linen
Bed linens and towels are included.
Security deposit
A damage deposit of EUR300 is required on arrival. This will be collected by credit card. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Check-out details
Keys need to be returned to reception before 10:00 on day of departure.
Other information
End of stay cleaning (excluding the kitchen area) is included in the price, although all apartments must be left in a reasonably tidy state. Wi-Fi is not included but can be added for a fee upon arrival.
Things to know
Check-in:
Between 16:00 and 00:00
Check-out:
Between 00:00 and 11:00
Important information:
A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
This property will not accommodate hen, stag or similar parties.
Reception opening hours during summer:
- Monday to Thursday from 09:00 to 20:00
- Friday to Sunday from 09:00 to 22:00
Room rates include accommodation, bath linen (1 big towel and 1 small towel) cleaning linen (kitchen towel and bath mat), bed linen, cleaning kit, final cleaning (except for kitchen area and dishes), TV, all taxes and fees (except tourist tax) and basic WiFi access (for up to 5 devices).
The reception is located at the Saskia Falaise building.
After booking, you may reserve the location of your accommodation by calling the residence. Location preferences are subject to availability and available at an additional cost.
For every length of stay, beds can be made upon arrival at an extra cost per person.
A baby kit, suitable for children under 2 years weighing less than 15 kg, is available at the property at an extra cost. The kit includes: 1 cot, 1 high chair, 1 pushchair, 1 changing mat. Subject to availability.
In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.
Please note that any modification may incur a fee.
Credit card is the only accepted method of payment.
Parking is available at the entrance of the resort since the entire resort is in a pedestrian area. Please contact the hotel to book your parking space.
For any invoice requests, please note that the name used will be the name stated on the reservation.
