Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Sauna
Steam room
Hot tub
Bar
Free WiFi
Location
Ski lifts / slopes: 11 minute bus
Resort centre: 6 minute bus
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Important information
Other information
Please note, to reach the slopes you will need to either grab a seat on a private ski minibus at the central bus station plaza, or catch one of the regularly running local buses to the different areas. Timetables are available at the station. Taxis are also available throughout the region, which you may be able to order from your accommodation
Things to know
Check-in:
Between 15:00 and 22:00
Check-out:
Between 08:00 and 11:00
Important information:
This property will not accommodate hen, stag or similar parties.
Please inform Smrekowa Polana Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Guests under the age of 18 can only check in with a parent or official guardian.
Please note that in winter season tire chains may be required when reaching the property by car.
A 50,- PLN surcharge applies for check-in and check-out outside reception working hours. All requests must be confirmed by the property.
During the Easter holiday breakfast will cost 100 PLN for an adult and 70 PLN for a child.
Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.
