Please inform Hotel Svizzero in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests must always communicate the age of children staying in the booked room.
The free shuttle runs every 15-20 minutes from 08:20 until 10:00 and from 15:00 until 17:00.
Access to the wellness centre comes at extra charge. Please inform at least an hour in advance if you would like to use the wellness centre.
Please note that at weekends during winter, connectivity for credit card payments is slow in the mornings. You may be asked to pay by credit card at a different time of day or to pay in cash or by debit card if possible.
Parking is subject to availability, only 10 car spaces are available outdoors in the free parking area, while there are 15 in the garage at extra charge.