Our Protection Promise
5* Customer Service
24 Hour Support
Facilities
Spa & wellness
Restaurant
Sauna
Hot tub
Bar
Free WiFi
Location
Ski lifts / slopes: 2 minute walk
Resort centre: 10 minute walk
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Important information
Key collection
Reception is open Sunday to Friday: 8am - 12pm / 4pm - 8pm Saturday : 7am - 8pm - check in is from 5pm - 8pm - if arriving after 8pm please inform the accommodation prior to your arrival so that they can let you know how to access the property.
Towels and linen
Bed linen and towels are provided.
Security deposit
This property requires a damage deposit of EUR450 to be paid by credit card (Visa/Mastercard) on arrival.
Check-out details
Check out is from 07:00 until 10:00. Please notify reception if you would like to check out earlier.
Other information
Wi-Fi and a kitchen cleaning kit are included, as well as end of stay cleaning (except kitchen area and taking out the bins). Ski lockers are available free of charge. Access to the spa facilities in Alparena Hotel are also included.
Things to know
Check-in:
Between 17:00 and 19:00
Check-out:
Between 08:00 and 10:00
Important information:
A security deposit of EUR 450 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. This may be used to charge for any damages incurred to the accommodation during your stay. The spa is not accessible to guests aged 16 or less. It is closed on Saturday.
