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01 913 1047

Résidence Néméa Le Grand Ermitage

Chatel, France
Our Protection Promise
MagicWand
5* Customer Service
Chat
24 Hour Support
Facilities
Swimming Pool
Sauna
Steam room
Hot tub
Free WiFi
Location
Ski lifts / slopes: 3 minute bus
Resort centre: 7 minute walk
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Important information
Key collection

Keys can be collected after 17:00 from reception during their opening times: The reception is open from 09:00 to 13:00 and from 17:00 to 20:00, except all day on Wednesday and on Sunday afternoons outside of French school holidays. Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.

Towels and linen

Bed linen is included but not kitchen linen. For a change of bed linen, a EUR 10 per person per change applies.

Towels are not included but can rented on site at a EUR 10 extra charge per person per change.

Security deposit

A damage deposit of EUR 350 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Check-out details

Keys need to be returned to reception between 09:00 until 10:00 on day of departure. If reception is closed when you expect to be leaving please inform reception so they can instruct you on to where to leave the keys.

Other information

1 Wi-Fi connection per apartment is free of charge, additional connections can be added for an extra charge. The use of the pool and spa facilities at the grand lodge residence is free of charge. Ski lockers are available on site. Final cleaning is not included in the booking.

Things to know

Check-in:
Between 17:00 and 19:00
Check-out:
Between 09:00 and 10:00
Important information:
Daily house-keeping, end-of-stay cleaning and laundry services are available at an additional charge.Reception opening hours: 09:00 to 12:00 and 17:00 to 19:00, except on Tuesday afternoons and all day on Wednesday outside of French school holidays.Please note that parking is available and costs EUR 25 per week, to be paid onsite. Guests coming by car must use the residence's car park.One child under 2 years old stays free of charge when using existing beds.One child stays free of charge when using a child's cot/crib.Bed linen is included but not kitchen linen. For a change of bed linen, a EUR 10 per person per change applies.For bathroom linen change, an extra EUR 10 applies.Upon request and subject to availability, high chairs and hairdryers are available.Please note that guests have access to free WiFi in the communal areas and 1 free WiFi connection is supplied per unit. Additional WiFi connections for the apartments can be purchased onsite.Please note that the city tax has to be paid on-site.