01 913 1047

Résidence Néméa Le Grand Lodge

Chatel, France
Our Protection Promise
MagicWand
5* Customer Service
Chat
24 Hour Support
Facilities
Swimming Pool
Sauna
Hot tub
Free WiFi
Location
Ski lifts / slopes: 3 minute bus
Resort centre: 7 minute walk
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Important information
Key collection

Keys can be collected after 17:00 from reception during their opening times: The reception is open from 09:00 to 12:00 and from 17:00 to 19:00, except all day on Wednesday and on Sunday afternoons outside of French school holidays. Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.

Towels and linen

Bed linen is included but not kitchen linen. For a change of bed linen, a EUR 10 per person per change applies.

Towels are not included but can rented on site at a EUR 10 extra charge per person per change.

Security deposit

A damage deposit of EUR 350 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests coming by car must use the residence's car park.

Check-out details

Keys need to be returned to reception between 09:00 until 10:00 on day of departure. If reception is closed when you expect to be leaving please inform reception so they can instruct you on to where to leave the keys.

Other information

For guests wishing to access WiFi from their apartment, an additional EUR 16 per week charge applies. Laundry, final cleaning and daily house-keeping can be requested at an extra cost.

Things to know

Check-in:
Between 17:00 and 19:00
Check-out:
Between 09:00 and 10:00
Important information:
Please inform Résidence Néméa Le Grand Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 350 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests coming by car must use the residence's car park. Please note that towels are not provided and towel rental is available at the property. Please note that the reception is open from 09:00 to 12:00 and from 17:00 to 19:00, except all day on Wednesday and on Sunday afternoons outside of French school holidays. If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. Bed linen is included but not kitchen linen. For a change of bed linen, a EUR 10 per person per change applies. Bathroom linen is not included but can rented on site at a EUR 10 extra charge per person per change. Upon request and subject to availability, high chairs and hairdryers are available. Please note that guests have access to free WiFi in the communal areas. For guests wishing to access WiFi from their apartment, an additional EUR 16 per week charge applies. Please note that TV is not included in the price. It can be rented for EUR 42 per week or EUR 8 per day. Laundry, final cleaning and daily house-keeping can be requested at an extra cost. Please note that the city tax has to be paid on site. Compulsory paying parking at 40 € per week. Preferential rates on ski passes and ski equipment are possible upon prior request, at least 5 days before the check-in date