Please note that the check-in and key-collection take place at: Best Western Alpen Resort Hotel, Spissstrasse 52, 3920 Zermatt.
Sauna is closed from Mon 25 May 2020 until Mon 30 Nov 2020
Fitness centre is closed from Mon 25 May 2020 until Mon 30 Nov 2020
Hot tub/jacuzzi is closed from Mon 25 May 2020 until Mon 30 Nov 2020
Swimming pool #1 is closed from Mon 25 May 2020 until Mon 30 Nov 2020
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continute to Zermatt by train or taxi.
A self-check-in at the property is available and requires a credit card with a pin code.
Please note that no cleaning services are offered during your stay.