Give £50 credit to a friend,
Get £50 credit back.
If you have travelled with Heidi before, you can refer friends and give them free credit. And as a thanks, we’ll give you some credit when they book.
How to give and get free holiday credit:
1. Sign into your Heidi account using the email address
you used to book a previous trip
you used to book a previous trip
2. Share your unique referral link with a friend
3. Your friend uses your link to create an account with Heidi
4. We’ll pop £50 credit in their account to be spent on a Heidi holiday
5. Your friend uses the credit to book a holiday
6. You then get £50 credit added to your account
Terms and conditions
apply
FAQs
Can I refer a friend if I have not booked with Heidi?
Unfortunately, for now, only people who have been on a Heidi holiday are able to earn credit from our referral program.
What if I wasn't the 'lead booker' on a previous holiday, but I'd like to recommend a friend?
If you weren't the 'lead booker' on a previous Heidi trip, but have been on a Heidi holiday, just call us on 0117 457 6000 and we will help you from there.
How do I see how much credit I have?
Login to Heidi from this page (using the same email address that you made your booking with) and you will be able to see how much credit you have saved up by going to “My Account”.
How do I spend my credit?
Ensure you are logged into your account, then shop as normal on the website. When you come to checkout, you will be given the option to use some or all of your credit.
How much credit am I able to earn?
There is no limit to the credit you can earn from referring friends! However please note that you can only use one Recommend a Friend discount per booking.
How long do I have to use my credit?
Earned credit expires after one year. To maximize the benefits of the Heidi Recommend-a-Friend program, use your credit towards full payment of a holiday or against the remaining balance when a deposit has been paid in cash.
What happens if I need to cancel my holiday?
If you use your credit to make a booking, and later cancel, you will not be refunded the credit. If Heidi cancels your booking, the cash portion will be refunded as cash, the credit portion will be refunded as credit.
How do I check the amount of credit I have earnt?
When you have signed in to Heidi with the email address you used to make your booking. You will be able to view the credits you have accumulated in My Account.
What should I do if I am having issues with my Refer a Friend credit?
If you are having any issues with obtaining or trying to use your credit please give our team a call on 0117 457 6000 and we will be more than happy to assist you!
If you have any questions, please call us on 0117 457 6000 or email us at [email protected].
See our ski holiday reviews
